The Communication Workshop focuses on the development of skills that integrate the management of emotions, both personal and others, to improve interactions and interpersonal communication. The goal is to teach how to manage emotions in a positive way, fostering more empathetic and productive relationships, both in the personal and professional spheres.
Why do the workshop?
- Emotional awareness: helps people, especially younger people, to recognize, understand and manage their emotions. This awareness is crucial for building healthy relationships and facing life’s challenges.
- Improve communication skills: You will learn to communicate effectively in any situation, both in your personal and professional life. You will develop your ability to adapt your communication style to your audience and to convey your message clearly and convincingly.
- Develop emotional intelligence: You will learn to understand the perspectives of others, communicate more effectively, and resolve conflicts constructively. Boost your ability to connect with others on a deeper level.
- Foster personal and professional growth: By enhancing your communication skills, you will learn to manage emotions constructively, both in your personal and professional life. Become an effective communicator, an experienced negotiator, and an inspirational leader.
- Create a healthy and respectful communication environment: Create a work environment where everyone feels valued and respected, regardless of their differences. Learn to manage differences of thought and create a sense of belonging.
- Integration into daily life and work: The skills developed during the workshop are not limited to the work environment, but will prove invaluable in every area of your life, from family relationships to social interactions. Imagine being able to manage conflicts with your loved ones with greater serenity, build stronger relationships with your colleagues, and face daily challenges with greater resilience.
Target
The workshop is aimed at:
- Anyone interested in improving their emotional intelligence;
- Communication and marketing professionals;
- Educators and teachers;
- Students and parents;
- Professionals in the socio-educational sector;
- Human Resources Managers;
- Managers and business leaders;
- Social workers;
- People interested in personal growth.
Contents
- Introduction to Emotional Intelligence: What is Emotional Intelligence; The main components of emotional intelligence, such as emotional intelligence influence the quality of relationships and communication.
- Recognizing and managing emotions: types of emotions; emotional self-awareness techniques; Emotional management strategies.
- Communicating with empathy: what is empathy; empathy in communication; barriers to empathy.
- The importance of emotional language: words and emotional language; non-verbal communication; emotional feedback.
- Emotional communication techniques: active and reflective listening; use of emotional questions; reformulation techniques.
- Conflict management through emotional education: identification of emotions in conflicts; emotional de-escalation strategies; solutions based on emotional cooperation.
- Communication in groups and teams: how to create a climate of trust; group dynamics and emotions; manage difficult emotions in a team.
- Building emotional relationships over time: supporting long-term emotional communication; emotional empowerment strategies; the role of emotional support.
- Experiential Activities: Role-playing, group games and group discussions.